Help center

How can we help?

Get help with account access, marketplace connections, inventory sync, and daily fulfillment work.

Contact support

Include your workspace and shop names. Never send passwords, API secrets, access tokens, or customer data.

The support email is not configured. Set NEXT_PUBLIC_SUPPORT_EMAIL before launch.

Choose the area that matches the problem. Share only the details needed to identify it.

Tell us which page failed and copy the error message. Never send a password or sign-in code.

Share the connection status and the time the issue began. Remove secrets from screenshots.

Include the affected order number or SKU. Do not include customer details.

Put Security report in the subject and include safe reproduction steps without customer data.

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